MyNewZ | Daily Web News

seattle supersonics forward chris wilcox informed the team he was arrested on saturday night in north carolina on a gun charge.

106.9 free fm san francisco

as first rumored yesterday, verizon (nyse: vz) is acquiring alltel (nyse: at) equity and debt in a transaction worth $28.1 llion. release.

verizon wireless issued a press release just mots ago, detailing the transaction between itself and it's minority owner vodafone (nyse: vod) and alltel, which once completed will make it the largest u.s. wireless operator. verizon will purchase alltel from private-equity partners tpg capital and gs capital partners, for about $5.9 llion in cash and will ume alltel's debt, which is estimated to be $22.2 llion, making the total transaction value $28.1 llion. the deal is expected to close by the end of the year, pending regulatory approvals. rumors of the merger cropped up yesterday, however, the timing of the deal is surprising. alltel was always a potential buy-out candidate for verizon because they used the same network technology, but why now? one might suspect that verizon was increasingly resigned to the fact that it was never going to catch-up to at&t (nyse: t), which has a runaway hit in selling apple's (nsdq: aapl) iphone. together, verizon wireless and alltel will have 80.2 million scribers, surping at&t's 71.4 million customer base.

verizon wireless and alltel both use cdma, which will make integrating the two companies' networks easier, and more efficient. it was earlier this year that at&t comted on how smoothly the merger between cingular and at&t wireless went because they shared a common technology called gsm. likewise, critics have been harsh and quick to point out that the merger between sprint (nyse: s) and nextel communications failed because the two companies didn't share a common technology.

verizon said once the deal closes, customers at both companies will have access to more products and services. verizon said it expects to expand the in-network calling to the comned customer base. it will also offer alltel customers advanced services, such as over-the-air downloadable music and a nationwide network since today alltel only operates in 57 primarily rural markets. alltel will also join verizon's 4th-generation path to lte, and participate in its open developt initiative. 

related

• updated: verizon wireless ponders $27 llion buy-out of alltel; voadfone confirms talks
• alltel privatisation finalized
• fcc approves alltel buyout
• alletel shareholder approve sale deal
• alltel being bought by private equity firms tpg, goldman for $27.5 llion
• report: private-equity firms partnering for run at alltel

register for our econads seminar, june 3rd, at the new world stages in new york city. covering the economics of online advertising.

uses ajax and some other web2.0-ish features.

with less than three weeks left before the start of free agency, the blues still have not decided whether center ryan johnson fits into the team's plans.

feedbeast - a top of the line, up and coming desktop rss reader for the windows platform. it is built upon a powerful embedded database for extreme data-crunching power and is topped with an industry-leading intelligent user interface that will delight you with its ease of use and intuitiveness [...]

moscow : singapore's senior minister goh chok tong said russia should place priority on getting into the world trade organisation, and consider free trade agreets with asean and other east asian countries.

liverpool's dutch striker ryan babel has been cruelly denied his chance to play at euro 2008 after tearing ankle ligats in a dutch training session before their final warm-up game...

a former wisconsin grocery clerk must serve six months in federal prison for making bogus internet postings warning of terrorist attacks against nfl stadiums, a judge ruled thursday.

tk

sonyericsson k550i page: , a cell phone with many a feature such as: a handsfree speakerphone mode built-in, edge high speed data, a megapixel digital camera and airplane mode.

read full story for latest details.

first-call resolution, as a call center principle, gets a lot of attention, and for very good reason. while 10 different call centers may not agree on their managet, hiring, training and technology approaches, all 10 will probably agree that first-call...

first-call resolution, as a call center principle, gets a lot of attention, and for very good reason. while 10 different call centers may not agree on their managet, hiring, training and technology approaches, all 10 will probably agree that first-call resolution is far and away the most important metric to master. why? it's a realistic way to achieve increased customer satisfaction at lower operating costs. it cuts out "waste" and gets customer issues resolved quickly. it also improves employee job satisfaction and lowers turnover, for it reduces agent frustration.

it is, however, a complex, multifaceted topic. i recently had a chance to speak with rob mcdougall, president of call center solutions provider upstream works (www.upstreamworks.com). our conversation about impleting first-call resolution in the contact center is available here as a podcast

happy listening!

tes

related entries

trackback (0) | comts (0) | tag with del.icio.us

this week, there was a lot of fuzz about nokia?s acquisition of syman in order to form the syman foundation. today, we got hold of data about their timeline.

google launched code search (refer le of this post) for the software developer community.

from this cnet news post, "google expects that the search engine will be used primarily as a learning tool to help ents and serious programmers, rather than a way to find and copy another person's code."

i had a first look at it and feel its a t geeky. although it supports both regular expressions and keyword search, i found keyword search not satisfactory and for a ent/beginner using regular expressions may be a t difficult. and for the experienced developers, they may not be too patient to learn the regex of google code search. my view :)

lets hope to see more intelligence from google code search in the coming days.

my preference as at now still lies with koders as it is simpler to use and the results are also quite near to what you generally expect.

[resource-type: news; category: general; xrating: 4]

robert allenby has four career pga tour wins, and three of those were earned in playoffs. he has won numerous other tournats around the world, and seven other times allenby...